After taking a bit to update their plug-in for Word 2008 (maybe a bit understandable given that it's supposed to be a different structure). The folks who make the End Note software have opted to not make CWYW ("cite while you write") available on Word 2008 for older versions of End Note--namely version X.02 which I use right now. Not only that but they'd charge me $91 to "upgrade" to version X1! To really let this sink in the build date on my version is 2007! That's right, it's a year old and no longer capable of doing what I need it to do.
This isn't even remotely acceptable behavior on their part. As a result, I've now downgraded to office 2004 and I'm anxiously awaiting an alternative bibliographic option. It looks like my best bet so far is Zotero (thanks for the referral Melynda!) which is an open source alternative to a program that I refuse to even mention again by name. There are times when a small part of me feels a little sorry for niche software developers when an open source alternative comes along. Then something like this happens . . .